Dec 4, 2023 · Hello, my printer has stopped communicating with my computers for scanning only. I am still able to print as normal from all devices. I can open up the HP Smart app on my computer and …

Apr 15, 2020 · My Office Jet Pro 6978 will not print items sent to it. I get a message of "there is a problem with the printer or print system. Turn the printer off then on; If you continue to get this …

Dec 29, 2023 · I'm sorry to hear that you're experiencing issues with your HP OfficeJet Pro 6978 printer. Since you've already tried several troubleshooting steps, let's explore a few additional suggestions.

Mar 10, 2025 · 5. Turn on the printer. Run HP Print and Scan Doctor (Windows only): Download and run the HP Print and Scan Doctor tool. Follow the prompts to diagnose and fix common printing issues. …

Nov 18, 2023 · If your HP Officejet Pro 6978 is printing troubleshooting reports from your PC but not other documents, there are several potential reasons for this issue. Here are some steps you can …

Jan 9, 2022 · I have cleaned the printer heads and changed the cartridges twice, but the printer will not print. When I cleaned the printer heads, the machine printed the color code page (there was no black …

Jan 22, 2025 · The "Printer Problem" and "Paper Jam" errors on your HP OfficeJet Pro 6978 might be caused by a variety of factors. Here's a step-by-step troubleshooting guide to help you narrow down …

Jan 6, 2024 · Hi @Matt1380 , Welcome to HP Support Community. Thank you for posting your query, I will be glad to help you. It seems like there might be a power or hardware issue with your HP …

Nov 3, 2024 · It sounds like you're dealing with a frustrating issue with your HP OfficeJet Pro 6978 printer. The fact that the printer reports paper jams or being out of paper, even when the paper path …

Jul 4, 2022 · I'm trying to print some school notes and my computer tells me that my printer is offline. However, the printer is connected to the same internet connection as my computer, the printer shows …