With generative AI rapidly transforming industries, enterprises are seeking innovative solutions to enhance everything from ...

Meta is strengthening WhatsApp’s defenses with new AI-powered safety tools designed to tackle the growing threat of ...

ChatGPT will stop working on WhatsApp from January 15, 2026. Here’s how to save your chats and keep all your conversations safe.

The bank currently uses AI to handle tasks like fraud detection, algorithmic credit-scoring and employee training.

Every few months, a new headline declares that AI will replace customer service agents. The latest projections even suggest that by 2029 AI could autonomously resolve 80% of common customer service ...

In 2025, India’s AI assistants are reshaping customer service and digital experiences. From shopping on WhatsApp to getting ...

The future of customer experience isn’t human or AI; it’s human plus AI, working together to create a faster, more ...

CAMPBELL, Calif., November 06, 2025--8x8, Inc. (NASDAQ: EGHT) sees strong momentum in AI adoption across the 8x8 Platform for ...

Auto retail tech provider Pinewood.AI has launched WhatsApp integration to enhance how dealers manage and engage with leads ...

"Support is special because you’re putting an autonomous AI agent right in front of your customer," Upadhyay says. "You have ...

With more smartphone users valuing fast, efficient, convenient, and personalized after-sales services, OPPO is introducing dedicated One-on-One Support for Find X9 series users in select countries and ...

Alejandra Pulido of Domu is transforming debt collection with AI-powered voice bots, enhancing efficiency, empathy, and customer engagement.