One driver was confused about Uber’s latest incentives program. Another was submitting paperwork to begin driving for the first time, while a third was picking up a dashboard placard to use at ...

Uber drivers have been getting in-app messages from the company asking them about support for Proposition 22 before they start picking up rides.

Uber added a 24-hour phone help line and a slew of new features and policy changes Tuesday in an attempt to appease drivers, who have long complained the San Francisco ride-hailing company doesn ...

After being hammered by accusations of poor driver treatment, as well as a high driver attrition rate, Uber is trying to make amends by beefing up its driver support services.Following the launch ...

The new Uber “Greenlight Hub” will be in the East River Park shopping center in Ward 7’s Benning neighborhood. The 8,200-square-foot facility, among Uber’s flagships in the country, will ...

Driver support overhaul. In July, Uber announced it would overhaul driver support systems as its next big change. The company introduced several new policies that are designed to be more “driver ...

Phone support isn’t the only thing drivers have been vocal about as of late, however, with drivers hitting Uber with class-action lawsuits for them to be considered employees instead of contractors.

To win drivers' support for Proposition 22, Uber gave drivers more control over their workdays. Now that the measure has passed, things are changing. After Prop 22, Uber reneges on promises to its ...

Uber’s driver app is getting Apple CarPlay support, which will enable drivers with iPhones to accept trip requests and navigate via their car’s infotainment screen.

Uber has pledged $800 million to aid its drivers in transitioning to EVs by 2040. Currently, about 180,000 drivers are making the switch each month in North America and Europe.