Chatbots are sometimes posing as therapists—but are they helping or causing harm? Psychologist Vaile Wright shares her ...

Machines have always talked to each other in languages that humans can’t naturally understand. The internet itself is a ...

Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

Intelligent tech tools can better support leaders by making benefit information easily accessible to employees.

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. The problem might be your prompts.

When Karandeep Anand’s 5-year-old daughter gets home from school, they fire up the artificial intelligence chatbot platform ...

Air France-KLM will build on the success of its business automation strategy by making its current repetitive process ...

OpenAI's ChatGPT almost had a longer name when the version that made it famous launched in 2022, Nick Turley and Mark Chen ...

This was originally published in the Artificial Intelligencer newsletter, which is issued every Wednesday. Sign up here to ...

Workplace social protocols are being upended by artificial intelligence tools that promise to make it easier to tune out ...

Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in ...

Scientists show that the frequency of a set of words seems to have increased in published study abstracts since ChatGPT was ...