Key takeaways of this expanded collaboration cited by the companies include integrating OnTrac’s full delivery network that covers more than 75% of U.S.-based shoppers and also 48 of the top 50 metro ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

The U.S. Embassy in Korea launched a dedicated support desk to assist Korean companies investing in the United States, Friday, a move that follows the detention of more than 300 Korean workers at a ...

What is the best gaming desk? That will depend on the space you have, the features you want, and the budget at your disposal. But, if you're looking for some recommendations for the best desks for ...

I'm a technologist, business writer, and book author. I first started writing in 2001, after I was downsized from a corporate job. In the early days of my writing career, I wrote features about ...

ShipStation now enables customers to pay a guaranteed flat rate upfront for duties and taxes to ensure accuracy, transparency, and predictable costs for cross-border shipping ShipStation, the leading ...

ShipStation now enables customers to pay a guaranteed flat rate upfront for duties and taxes to ensure accuracy, transparency, and predictable costs for cross-border shipping AUSTIN, Texas, November ...

The new Support Desk and its accompanying hotline are now receiving requests from journalists seeking legal advice, assistance or referral to legal aid services in their respective regions. This ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Crafting a standout help desk resume is crucial for landing a rewarding position in the IT support field. Whether you’re an experienced professional or just starting your career, having ...

I don’t know about you, but I have trouble sitting still. My personal combination of over-caffeinated autism and ADHD means I need to keep my hands busy during the workday to avoid chewing my fingers ...