Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just two negative experiences can irreparably damage their ...

AI is redefining retail far beyond supply chains, with adoption rates now outpacing smartphones and tablets. AI for retail is moving from experiment to essential, with adoption growing faster than ...

View post: Amazon is selling five glass containers with compartments that are perfect for meal prep for just $30 Comcast (CMCSA) , which operates internet, phone, and cable services under the name ...

As we all know, retail workers have superhuman levels of patience. But, as anyone who's ever worked in retail will tell you, patience is a necessary part of the job. On a daily basis, they have to ...

The retailer is adapting to a concerning new change. It doesn’t really matter if you’re the biggest retail chain in the nation or just a small local business. Most retailers would agree that it’s ...

The future of customer experience in retail isn’t driven by flashy front-end tech or bold digital concepts, but by behind-the-scenes operational tools. These technologies equip frontline teams with ...

In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational reality in retail. As consumers increasingly embrace AI-powered tools — from ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min A Dania Beach tech firm is ...

Deutsche Börse Xetra has further expanded its retail offering with a new ETF trading service. Launched in March, the new service is designed to offer automatic price improvement over Xetra reference ...

Rent the Runway has restructured its customer service team with an emphasis on proactively helping customers rather than reacting after a problem is reported, CEO Jennifer Hyman said on a Q4 2024 ...

A survey from Ericsson is warning that problems with retail networks and connectivity in general are posing a danger to ongoing profitability. In its Sector in focus: Connecting retail report, ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...