Tension: Companies have more customer data than ever, yet struggle to balance immediate revenue needs against long-term ...

AIOps changes this by applying machine learning and advanced analytics. Consequently, the managed NOCs gain context, ...

Paramount Business Jets reports that by 2030, many safety features in private aviation likely will shift from optional to ...

This is the most underutilized cheat code: Use AI to accelerate R&D and product development. Tools like Synthesia for video ...

The use of AI amplifies the strengths of frontline staff and supports the dynamic nature of in-store service. Through smarter ...

Ultimately, we are shifting to an environment where success lies in anticipating what customers want before they ask for it.

That’s the aim of predictive cyber resilience (PCR)—an emerging approach to security built on intelligence, automation and ...

Abstract: The act whereby customers break their relationships with a bank is known as bank customer churn, which brings difficulties for financial institutions. In this study, a comprehensive ...

The UK public sector is receiving an upgrade in how it buys technology services, with the launch of the Technology Service 4 (TS4) framework Officially going live on 12 December 2025, the new TS4 ...

Abstract: This paper examines the application of digital twin technology in predictive maintenance in an overall IoT industrial setting, presenting the technology in the improvement of operational ...

Circles.Life, the digital telco redefining how customers experience mobile services, has been named the winner of The Fast Mode 2025 Award for Best Innovation in the CX Champion category. Singapore, ...