The popularity of RCS among brands lies in its combined advantage of offering low-cost messaging along with media-sharing ...

We live in a world where personalized consumer experiences are increasingly the norm. To think, a couple of decades ago, the ...

Shamel Addas , Professor of Digital Technology, Smith School of Business Companies have been utilizing chatbots for decades, ...

The growing demand for conversational agents has pushed businesses to increasingly leverage AI-powered chatbots. These ...

Fekomi Global Limited has launched an innovative AI-powered customer care and sales bot in ... stating that, Fekomi Global’s ...

A new automation tool from mBrain has been launched to help Dublin businesses streamline their marketing and sales strategies ...

GENEVA, SWITZERLAND / ACCESSWIRE / October 18, 2024 / In an era where customer experience drives the success of online businesses, Qstomy emerges as a groundbreaking innovation designed to meet the ...

Earlier this year, Volkswagen integrated ChatGPT into its infotainment system, and BMW collaborated with Amazon to introduce ...

Accessible via multiple platforms, these chatbots provide real-time, personalized support, enhancing overall customer ...

JSW MG Motor India on Monday (October 21, 2024), announced the introduction of two AI chatbots - Avira and Vir. The bot were ...

Ollie Wildeman, VP Customer at Big Bus Tours, explained to diginomica at Refresh 2024 in London how his company is using Freshworks Customer Service Suite, an omnichannel support software that ...

Leg-spinner Yuzvendra Chahal's maiden six-wicket for India as the hosts beat England by 75 runs in the third and final Twenty20 International ...