Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Ecotricity has been named the UK’s best energy supplier for customer service. Citizens Advice publishes data on the UK’s largest suppliers every three months rating them based on three categories – ...

I scored the cheapest MOT’d 300CE W124 Mercedes in the UK… and it’s far from perfect. From quirky paint to hidden surprises, join me as I dive into this unique E-Class coupé project! Jack Smith tells ...

President Donald Trump can’t hide his distain for the press. In his eyes, too many news outlets are biased against him, so he never misses an opportunity to hurl insults and sometimes offensive ...

We may receive a commission on purchases made from links. There was a time when you would find bulky sets with just basic functionality. Now, smart TVs are standard. As technology changes rapidly, ...

SAN FRANCISCO--(BUSINESS WIRE)--On September 10, 2025, investors in Synopsys, Inc. (NASDAQ: SNPS) saw the price of their shares crater over $216 (-36%) after the company reported its Q3 2025 financial ...

New York City subway service went down the tubes this summer, a problem largely sparked by long-standing infrastructure problems, according to new stats released by the MTA last week. The agency ...

The ACSI Automobile Study 2025 reveals that Ram and Chrysler have the worst customer satisfaction ratings. Both car brands are owned by Stellantis. Are you ahead, or behind on retirement? SmartAsset’s ...

A spoon and fork on a plate, on a restaurant table - Penpak Ngamsathain/Getty Images The customer is always right, as the saying goes. So what better way to measure restaurants than through customer ...

Dude, Where’s My Order? "The customer is always right" — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who's ...

A London bakery was the subject of an attempt to smear its reputation via a viral video alleging it had terrible customer service—only for the internet to come out on the side of the bakery. Fortitude ...