Major retail chains and tech companies are offering new or updated artificial intelligence tools in time for the holiday ...

University of Michigan professors and students discuss whether AI can fully replace in-person counseling advice.

The biggest change isn’t that other tools have vanished. It’s that ChatGPT has become the new front door to information.

If shoppers start trusting AI chatbots over retail websites and online articles, the first and possibly last stop in ...

A company turns a dial on a product used by millions and destabilizes their minds. That is essentially what happened at ...

ChatGPT grew faster than any other consumer app in history. Today, it has 800 million weekly users. Numbers matter, but what ...

Companies that think AI is better for business is missing the most important rule of interacting with customers.

In Bloomberg’s gift-for-mom experiment, Amazon’s Rufus was the only bot that tried to learn more before answering. It asked ...

Like many other parents, this mom is turning to AI for holiday shopping. Here's how it can help make the season less ...

New artificial intelligence shopping tools are sprouting right and left just in time for the holidays, when US consumers are expected to spend a record $253 billion online. Technology companies and ...