Chatbots are sometimes posing as therapists—but are they helping or causing harm? Psychologist Vaile Wright shares her ...

Machines have always talked to each other in languages that humans can’t naturally understand. The internet itself is a ...

Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

Intelligent tech tools can better support leaders by making benefit information easily accessible to employees.

Meta is experimenting with having customizable chatbots messaging users unprompted and follow up on past conversations.

And you might soon get similar (though likely more upbeat) treatment from AI chatbots you’ve previously engaged with on Meta ...

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. The problem might be your prompts.

When Karandeep Anand’s 5-year-old daughter gets home from school, they fire up the artificial intelligence chatbot platform ...

Originally using the AI chatbot to assist with work and communicate with Spanish-speaking coworkers, Travis now holds ...

OpenAI's ChatGPT almost had a longer name when the version that made it famous launched in 2022, Nick Turley and Mark Chen ...

Does ChatGPT seem increasingly like a one-size-fits-all answer that’s long lost its edge? You're not alone. As of 2025, AI has become more niche than ever, with users empowered by a variety of ...

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