Amazon's $2.5 billion Prime settlement with the FTC has moved into a crucial second phase, and millions of customers are now ...

Like it or not, it's tax season again. Which app or service do you use to prepare your returns? Complete the survey, then ...

Amazon is now sending refund checks to Prime members who qualify under a Federal Trade Commission settlement. Some customers ...

The “Update Account Information” button in an on-brand shade of yellow leads to a fake sign-in page, which will quietly steal ...

Millions of customers with Early Access to Alexa+ are having naturally flowing conversations, discovering new features, and getting more done than ever before. They’re controlling multiple smart home ...

Amazon Alexa+ beta testing revealed major issues, with users calling it 'unbearably erratic' and blaming failures for real-world problems before launch.

The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

IF you’ve received a Fire Stick for Christmas make sure you don’t risk a £1,000 fine by making an unexpected mistake. The ...

Outage-tracking service Downdetector posted that user reports had been flagging problems with Amazon Web Services since 8:41 p.m. EST, asking followers how the disruption was affecting them and ...

It is, as always, quite a mix, but the reverse Midas touch of AI figures prominently this year: In fact, two of our three ...

A common problem all retail stores face is shoplifting. Billions of dollars are lost each year to this widespread issue. Though adolescents may be slightly more likely to shoplift than adults, the ...

Amazon’s Alexa voice assistant has been around for over a decade now. But over the past few years, it’s felt like Amazon was neglecting its digital assistant. In my own home, I found it buggier and ...