Residents have expressed frustration for years about the high number of potholes on Houston's more than 16,000 miles of road.

Jennifer McRae is a digital media producer for CBS Colorado with more than 25 years of experience in news. Jennifer is part of the digital team recognized for excellence for Best Website several times ...

DENVER (KDVR) — Facing major budget shortfalls, Denver is cutting back hours and staff for its call center that assists residents with city services and looking to leverage an artificial intelligence ...

MEMPHIS, Tenn. — Changes are coming to the city’s 311 call center after citizens have expressed frustration over complaints not being quickly resolved. 311 refers to the three digits Memphis residents ...

(FOX40.COM) — Sacramento’s 311 system, which is used to report homelessness concerns, has been updated to more efficiently respond and provide better service to Sacramento residents, according to the ...

KSHB 41 reporter Isabella Ledonne covers issues surrounding government accountability, solutions and consumer advocacy. Share your story with Isabella. There are thousands of 311 requests in Kansas ...

MEMPHIS, Tenn. — We’ve heard from numerous people in Memphis telling WREG they’re having trouble getting in touch with 311, to contact someone about issues in their neighborhood like debris pickup.

MEMPHIS, Tenn. - The City of Memphis said the 311 system was getting a high number of calls, and encouraged citizens to submit requests through two additional options. "We're currently experiencing a ...

Nick Hexum thought he was going to die. During 311’s self-financed tour to support their first major label album, 1993’s Music, the group’s lead singer and guitarist was driving the band to a gig in ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Need to report a pothole or a downed tree in your neighborhood? Now there's an app for that. Jackson launched a new mobile app, called "Jackson 311," designed to streamline how residents report ...