Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

A simple software method to increase the duty-cycle resolution in a digital pulse width modulation (DPWM)-controlled power ...

A day-by-day operational chronology of how the Golden Temple operation unfolded, and why constraints and miscalculation ...

How California's groundbreaking data deletion law signals a fundamental shift in enterprise identity lifecycle management—and why your SSO infrastructure matters more than ever ...

There were some wins but when it comes to concrete actions to protect people and communities across Canada, much is left wanting ...

Negotiators rely on this because responding to the wrong problem guarantees continued escalation. If you address the demand ...

Asset quality in the banking system has improved, with gross non-performing assets reaching a historic low of 2.2 percent in ...

Trump has been claiming he is “close” to a peace deal between Russia and Ukraine for almost a year—an embarrassing ...

Cast your mind back to the spring, when small mountains of big bags were blighting neighbourhoods across Brum and attracting ...

Professional hockey players across the developmental league walked off the job Friday after nearly a year of failed contract ...

Marjorie Taylor Greene has spent her entire career profusely defending President Trump and his MAGA agenda. But their last ...

The Associated Press reported that at least seven blasts were heard around 2 am local time, prompting residents in several ...