Grecotel Hotels & Resorts has launched a 24/7 live chat support service to help agents “close sales faster and more ...

Microsoft is rolling out a new “Copilot Checkout” feature that lets shoppers complete purchases directly inside its AI ...

Agent Review Announces Major AI & AOI Platform Enhancements to Support Consumer Media, Trust, and Agent Discovery Nationwide As AI search moves away from keywords and toward understanding intent, ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Despite its flaws, Teams has managed to crawl up to 320 million monthly active users, in a metric shared by Microsoft in late ...

Zentrix, the flagship brand of Towards Vision Technologies Ltd. (TVT), a leading provider of contact center (CCaaS) and ...

A woman was fatally shot by an ICE agent in Minneapolis as the Republican-led House Oversight Committee held a hearing on allegations of fraud and misuse of federal funds in the state. Follow for live ...

OpenAI’s efforts to turn ChatGPT into a go-to personal shopper are off to a slow start. Challenges with wrangling product ...

From creating new categories of skill sets to reshaping how work is structured, AI will enter a new phase of adoption at the ...

With Qira, Lenovo is launching a unified AI across its Lenovo PCs and Motorola smartphones that can help you with writing and ...

"The business sense uses of AI are ones that we think of as enhancing productivity for the human beings that are involved in a particular task," said Oxman.

In January 2025, NordVPN launched a new protocol called NordWhisper, specifically designed to help users bypass VPN blocks ...