These are the products and businesses that let us down in 2025, scoring themselves a gong in the 20th Annual Shonky Awards.

Between 2019 and 2024, CommBank charged around 2.2 million customers $270 million in fees that should never have been charged ...

You place your stick vacuum back in the dock once you're done cleaning and it will empty the debris into a larger dust bag or ...

From obscure brands to mismatched components to dodgy doorknockers, here are the warning signs you shouldn't ignore.

On top of a multitude of safety issues, the Handy Heater Turbo 800 doesn’t produce anywhere near as much heat as its advertising suggests.

Our expert tips for getting blood and grease stains out of clothes, using a garment steamer to freshen up clothes, and ...

Since the start of 2025, the Reserve Bank of Australia has made three rate cuts, and while these reductions may have brought some relief to mortgage holders, our nationally representative Consumer ...

For more than 60 years, we've been making a difference for Australian consumers. In that time, we've never taken ads or sponsorship. Instead we're funded by members who value expert reviews and ...

Patient scans shared without consent, AI scribes recording visits – medical professionals' AI use is raising big concerns.

Consumer group CHOICE has tested 20 popular SPF 50 or 50+ sunscreens and found 16 of 20 products didn't meet their SPF claims. Sunscreens were chosen from a range of brands, retailers, and price ...

A new CHOICE investigation into Australia's ten most popular car brands has revealed which companies are tracking and monitoring drivers. CHOICE analysed the privacy policies of brands such as Toyota, ...

Following the publication of CHOICE's sunscreen test results last week, the consumer group is releasing the laboratory reports for the 20 products tested. Full ...