For many designers, including myself, working as a user experience designer in a big tech company is a dream job. These companies are known for their cutting-edge products and services, innovative ...

We invite you to visualize the story in the above graphic (Figure 1). You answer your house door to find your friend sopping wet from a surprise rainstorm. Would you act as if the situation were ...

Imagine it’s 7:00 a.m. Your phone, lying quietly on your bedside table, suddenly lights up, and your alarm rings. You sit up, turn off the alarm, and pick up your phone. Before you fully awaken or ...

Figure 1. There’s much more to the user experience of a library than navigating the stacks. (Credit: Mauricio Lazo/UH Libraries) Libraries may not be the first thing that comes to mind when thinking ...

Figure 1. So many ways to greet a person—multi-language design. Multilingual design is a complex undertaking, but it is crucial for making websites accessible to international markets. You need to ...

You’ve spent hours carefully crafting your presentation and decided there’s enough good content to share. Why not then go the extra mile to make your presentation accessible for all who might want to ...

Curiosity is powerful. Psychologists tell us that curiosity enhances intelligence and increases perseverance. Being curious propels us to deeper engagement, superior performance, and more meaningful ...

In Asian countries, especially in Southeast Asia, user experience or UX until relatively recently has been thought to be just focused on the look and feel of an interface. Not only did the majority of ...

In early 2014, we found ourselves working for an organization with a large product portfolio built up over decades of acquisitions. To create a cohesive branded experience, it became clear that many ...

Machine learning (ML) practitioners face a growing problem: Products and services increasingly generate and rely on larger, more complex datasets. As datasets grow in breadth and volume, the ML models ...

The Tor Project is a U.S. nonprofit composed of individuals from all around the world. Guided by common values such as privacy, anonymity, security, and freedom, these individuals build technologies ...

If you are a UX designer, you have likely felt the industry shifting beneath your feet. The culprit? Generative Artificial Intelligence (AI). It’s the topic in every team meeting, the subject of ...