A nurse practitioner-led triage intervention reduces wait and total encounter times; however, it has no effect on patient satisfaction rates, a quality improvement project reports.

Four years into a D.C. program in which nurses answer some 911 calls, officials say it's making a difference and saving thousands of people unnecessary trips to the emergency room. News4 got an inside ...

ESI program develops swift decision-making skills that lead to better patient outcomes, Emergency Nurses Association says. The Emergency Nurses Association (ENA) this week boosted the value of its ...

RESPONSE. >> WE HAVE COLLABORATED, WITH ALL OF US WE HAVE OVER 100 YEARS OF NURSING EXPERIENCE. CLAIRE: PAM CAWOOD IS THE LEAD EMS TRIAGE NURSE, WORKING WITH SIX OTHER RN’S IN VOLUSIA COUNTY’S SHERIFF ...

Jason Kaufman, RN, director of emergency services at 320-bed St. Francis Hospital in Indianapolis, explains how the St. Francis ED reduced its “lost without being seen” rate, enhancing patients safety ...

At a time when AI grows increasingly capable of matching human skills, research suggests it's largely still no match for health care workers in assessing emergency situations. Daniel Karmann/dpa ...

Emergency departments nationwide face mounting pressure, from rising patient acuity to staffing shortages and operational inefficiencies. In a recent discussion hosted by Becker’s Healthcare and ...

Sickest Callers Cut the Line For EMS Help. Wake County EMS is overhauling how 911 calls are handled so the sickest patients jump to the front of the line instea ...

Objectives: To examine the perceptions that those working in primary care have about the purpose and impact that telephone triage by nurses may have on their clinical roles and identities. Methods: ...