Few quick-service brands have been as steady as Taco Bell over the past few calendars. And that’s putting it lightly. One of ...

In what might be one of the most easily predictable AI missteps to date, Taco Bell's recent move to replace human employees with AI to help manage drive-thru orders has gone spectacularly wrong. From ...

Artificial intelligence is a massive help to everyday processes and work, but over at fast food chain Taco Bell, it is not as effective compared to humans. Taco Bell's management recently admitted ...

(NewsNation) — Taco Bell is rethinking its AI-driven service plans as customers express increasing frustration with recently implemented AI-powered ordering at drive-throughs. Dane Matthews, Taco Bell ...

Last year, Taco Bell made a simple bet that Alexa-like voice assistants could handle the drive-thru window. It didn’t consider whether people could handle dealing with AI. According to the Wall Street ...

That distant ringing? It’s the sound of the Taco Bell death knell, tolling for the restaurant chain’s shambolic AI-powered drive-thrus. We exaggerate, but only a little. The much-maligned tech ...

Taco Bell’s chief digital officer says the company is having an “active conversation” about when to use and not use AI. The company has apparently rolled out voice AI-powered ordering at more than 500 ...

After a car crashed into its interior, an area Taco Bell won’t open to its fullest capacity Friday. The crash happened ...

Every company is trying to find ways to leverage AI even if they’re not necessarily a technology company, especially as NVIDIA continues to post monster quarterly results. However, companies are ...

The Journal pointed out that a lot of companies have gotten over their skis with AI and are now "pivoting and overhauling." You can't blame them for looking at rote tasks with an eye toward automation ...

A Taco Bell exec is having second thoughts about using AI at the drive-thru. A Taco Bell exec is having second thoughts about using AI at the drive-thru. is a news writer who covers the streaming wars ...