As part of new CEO Brian Niccol's vision to make its stores places where people want to hang out again, Starbucks is conducting three-hour training sessions for store employees in the US.

Starbucks is training staff how to de-escalate conflict after taking away a popular customer perk, and even installing 'panic buttons' in some shops. Earlier this month, the coffee chain announced ...

During a chat, Walker Buehler decided Anthony would buy coffee for everyone in the Red Sox organization. Early morning chaos ...

Starbucks said employees would receive training on enforcing the new policy. The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia ...