Market is expanding steadily as organizations embrace outsourcing for IT, customer support, and financial operations to enhance efficiency, streamline workflows, and leverage digital transformation ...
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African outsourcing grows as travel rises
Africa-based CCI expands into Europe through its acquisition of AviaContact, adding new travel support operations in Bulgaria ...
Our survey clearly demonstrates that outsourcing is no longer just a cost-saving tool its a strategic imperative for delivering superior, agile, and personalised customer interactions when it matters ...
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