Hopper leans into AI with virtual customer service agent it says is as good as humans

Tech company’s HTS Assist portal can handle reservations and respond to queries much faster than real agents, Hopper ...
Yahoo

Here's what flight refunds you're entitled to if your holiday flights are disrupted

A record-breaking number of people are expected to travel over Thanksgiving week this year — meaning you can expect long lines, big crowds and likely flight delays or even cancellations when you head ...
Newsweek

Airlines Must Now Refund Travelers for Canceled Flights—What To Know

Airlines are now required to provide passengers with prompt automatic refunds when flights are delayed or canceled as new consumer protection rules come into force. In April, the Department for ...
CNBC

New automatic airline refund rules are now in effect — here's what's covered

The U.S. Department of Transportation's new rules mandating automatic refunds for significantly delayed or canceled flights are in effect just in time for the holiday travel season. While these ...
brownswire.usatoday

Delayed flight? DOT scraps a new rule on refunds. What it means for travelers

The U.S. Department of Transportation has withdrawn a proposed rule that would have required cash compensation for significantly delayed flights. Airlines are still required to offer refunds for ...
Wired

US Airlines Have New Rules on Refunds for Canceled Flights. Here’s What to Know

When a new set of rules for how airlines handle refunds were announced in late April, US Transportation Secretary Pete Buttigieg said they would “deliver the biggest expansion of passenger rights in ...