A reunion of Maine switchboard operators highlights the challenges of making a phone call more than 50 years ago and what it was like to handle... Telephone operators of another era gather to ...

Juliet is the senior web editor for StateTech and HealthTech magazines. In her six years as a journalist she has covered everything from aerospace to indie music reviews — but she is unfailingly ...

An error has occurred. Please try again. With a Lewiston Sun Journal subscription, you can gift 5 articles each month. It looks like you do not have any active ...

Eventually to become affectionately known as “Old Betsy,” a Western Electric TBX-556A telephone switchboard went into service in 1958 in West Milford Town Hall to facilitate communication in the ...

Switchboard systems have certainly evolved since the early days of the telephone in the late 1800s. They now include numerous features and functions which can significantly improve customer service ...

Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...