GREENSBORO, N.C. — 2 Wants To Know got back $5,313 for folks in the month of May. that's a pretty good chunk of change. How did that happen? We have a group of volunteers working in the Call For ...

Have you noticed how hard it can be to get a consumer issue solved? Years ago, major companies had teams of telephone reps who were focused on answering your call and getting you the help you need.

As I sit in the back of my macroeconomics class, I behold a sea of illuminated laptop screens. Each screen has the same image: rows and rows of clothes. I see my classmates mindlessly clicking and ...

At some point or another, you’ve likely received a defective product you’ve purchased from a retailer. Or, perhaps a service you paid for doesn’t meet agreed upon expectations. Whatever the case, ...

Editor’s Note: Beat notes is a weekly feature from Dispatch journalists who share what’s been happening in their area of coverage and upcoming events. This week we hear from Samantha Hendrickson, who ...

Auto-related complaints topped the list for the ninth year in a row, with consumers reporting issues involving deceptive advertising, lemon vehicles, and incomplete or faulty repairs. More than $890 ...

LAS VEGAS, Nev. — Right to repair is a consumer issue that needs a grassroots effort from independent auto service shops to pass, according to industry advocates. At a federal level, the bipartisan ...

Morgan Stanley said Monday that a survey it conducted on consumer attitudes showed that inflation remained a core concern for most people. Meanwhile, political divisiveness and household finances were ...

PORTLAND, Ore. (KTVZ) -- Oregon Consumer Justice recently announced new resources for consumers to protect themselves from scams and schemes, take legal action and find justice through the courts ...

From increasing doubts about information security to concerns about transparency, reliability, and sustainability, in 2025, consumer expectations are higher than ever. Such trends in consumer behavior ...