As most of you know, EMA has been actively working to research and develop best practices around the planning and deployment of the IT Infrastructure Library’s Configuration Management Database.
BMC Software Inc. sees the configuration management database (CMDB) as the next big thing, even the current big thing, in managing today?s increasingly complex IT environment. And it?s giving it away ...
If yours is like most IT organizations today, improving the quality of services that IT delivers to the business has become your mantra. As a result, you may be turning to business service management ...
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