CA Technologies announced that its CA Service Desk Manager r12.9 has achieved the highest level of certification for PinkVERIFY 2011 from Pink Elephant, an Information Technology Infrastructure ...

CA Unicenter Service Desk Named a Leader for Large and Small Enterprises DUBAI, UAE, April 16, 2008 -- CA today announced it has been named a "Leader" for service desk management tools in The ...

The support of CA Spectrum Automation Manager, CA CMDB, CA Service Desk Manager, CA Wily Introscope, and CA Insight Database Performance Manager (DPM) for Amazon EC2 can enable customers to achieve ...

Debenhams has reduced IT operating costs on its’ Service Desk by 25 per cent and improved customer service after deploying CA Service Desk Manager. As well as freeing up staff time to concentrate on ...

CA, an Islandia, N.Y.-based IT management software developer announced Monday that colocation provider i/o Data Centers will be using one of its products in its facilities. CA Service Desk Manager is ...

CA Inc. announced today it had acquired Oblicore, a maker of service-level management technology that could enable CA to develop IT service catalog capabilities for customers looking to extend ...

At its CA World user show in Las Vegas this week, enterprise software vendor CA launched an integrated IT performance and service management suite, designed to help firms identify application ...

IT service management (ITSM) tools typically focus on serving the needs of internal customers and solving their IT problems. Enterprise IT managers say the most important criteria to consider when ...

Nigeria’s Access Bank has deployed a range of CA Technologies solutions aimed at taking service management to higher levels; boosting customer service and enriching clients’ experiences through better ...