How do you tell that your plane ticket is real? If it checks out on the airline’s website, you’re good to go, right? Don’t be sure. Fraudsters are abusing a little-known but decades-old technicality ...
After months of resisting, Air Canada was forced to give a partial refund to a grieving passenger who was misled by an airline chatbot inaccurately explaining the airline’s bereavement travel policy.
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