New Orleans is using AI to triage some 911 calls, joining a growing number of U.S. cities testing the technology amid ...

Billings says drones could speed emergency response, but critics warn the technology could expand aerial surveillance.

EDITOR’S NOTE: This story contains audio clips and descriptions of 911 calls that may be distressing. Listener discretion is advised. Heartbreaking pleas for help poured into the Kerrville, Texas, ...

This is the full audio of a real 911 call made in 1990 from Washington State. The caller calmly but urgently tells police, “There is a Bigfoot in my backyard.” He describes a large, dark figure moving ...

Add Yahoo as a preferred source to see more of our stories on Google. The Clancy children, from left, are Callan, Dawson and Cora. Their mother, Lindsay Clancy, of Duxbury, Massachusetts, is charged ...

A former detective shares a possible reason the Nancy Guthrie 911 call has been kept secret, raising new questions about the case and what may be withheld. Nancy Guthrie's 911 call remains unreleased ...

First responders around the state have a new advantage when responding to emergencies, thanks to upgrades happening to dispatch systems around Connecticut. Dispatchers in Norwalk are the latest to get ...

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a nationwide staffing and funding crisis. Across the country, emergency call ...

A Seattle tech firm says it can help pull Los Angeles’ overloaded 911 system back from the brink by letting artificial intelligence handle routine complaints. Public safety technology company Aurelian ...