Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

Bianna Golodryga speaks to tech journalist and CEO of “Mostly Human Media” Laurie Segall. They discuss the roll out of Google ...

A new study from MIT Media Lab suggests extensive use of AI chatbots correlates with higher feelings of loneliness, ...

Here's a ChatGPT guide to help understand Open AI's viral text-generating system. We outline the most recent updates and ...

Instagram co-founder Kevin Systrom says AI companies are trying too hard to “juice engagement” by pestering their users with ...

Using testing to build trust in AI, Big Tech delivers big results, Microsoft adds no-restart updates, Nvidia launches AI ...

A new report by Graphika, a social network analysis firm, looked at how people with eating disorders are turning to AI ...

Whether you're an AI beginner or a prompt pro, these five prompts are versatile, reliable, and surprisingly effective for ...

Knowing which AI platforms industry leaders trust and use (and why and how) can help an agency pro pick the best tools to ...

Anti-DEI crusader Robby Starbuck is suing Meta after its AI chatbot allegedly defamed him by falsely claiming he participated ...

Meta, Google, and OpenAI allegedly exploited undisclosed private testing on Chatbot Arena to secure top rankings, raising ...

Google’s ad network has begun showing advertising within the flow of conversations with chatbots — part of Alphabet Inc.’s ...