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Birmingham New Street, also known as New Street station, is the largest and busiest of the three main railway stations in Birmingham city centre, …
Reviews
Tripadvisor
4.0/5 · 1,779 reviews
5-star
31%
4-star
26%
3-star
12%
2-star
9%
1-star
22%
Recent reviews
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Mar 22, 2025
Staff were excellent and friendly and made me feel welcome and comfortable. I had to use customer assistance service getting on and off trains . Can't find any faults staff took me to and from platfo…Full review by andrewdL3959NU
Mar 19, 2025
I loathe Birmingham New Street. If I can possibly avoid it and change at Coventry or Wolverhampton I will. I don’t care if those stations are dour and dirty, at least you know where you are going and…Full review by Sarah D
Dec 17, 2024
Signage is confusing, not present where needed, lost in a deluge of other signage not related to telling you where you need to be. Getting from one place to another is made a hundred times more compl…Full review by Hugh L
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